Business Development Representative

Summary

Join Contentful's sales team as a Strategic Business Development Representative and directly contribute to company growth. You will manage the lead pipeline, identify sales opportunities, refine prospecting techniques, and qualify leads. Collaborate with Enterprise and Senior Account Executives, document sales strategies, and prioritize opportunities. Maintain Salesforce.com and utilize other sales tools. Ensure timely follow-up with prospects and achieve monthly/quarterly goals. This role requires BDR/SDR or Account Executive experience, strong communication skills, and a customer-first mindset.

Requirements

• Previous BDR/SDR or Account Executive experience in a similar or adjacent industry
• Self-starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
• Able to join occasional in-person events and in-office collaboration with the wider team
• Coachable, competitive nature with a strong desire to grow your career in sales
• Strong collaboration with teammates and prospective customers
• Excellent oral and written communication skills
• Seeks to understand the customer’s needs, objectives, and challenges
• Active listener and good note-taker
• Ability to proactively qualify customer needs
• Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
• Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
• Detail-oriented and data-driven
• Technical understanding and keen interest in technology
• Customer-first mindset, where you and the company win by helping our customers to be successful
• College / University Degree educated or equivalent work experience

Responsibilities

• Effectively maintain active engagement with our existing leads through an adaptable and personalized approach
• Partner with, and help to build the pipelines of Enterprise and Senior Account Executives who will assist in developing and sharpening your skills through consistent feedback
• Document, map and strategize using various details including use case, stakeholders, vendor decision process, next steps to better understand how to prospect and find new opportunities in new and existing accounts
• Prioritizing opportunities and applying appropriate internal resources to move accounts through the customer journey
• Use and keep Salesforce.com up-to-date for lead management and sales forecasting as well as engaging with other sales tools such as outreach, linkedin, zoominfo, etc
• Ensure a timely follow-up with all prospects in a very exciting and fast paced environment
• Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives

Benefits

• Healthcare packages and time off programs are available through Remote.com, or your contracting agency
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• A personal education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best