Twilio is hiring a
Business Messaging Partnership Manager

Summary

Join the team as our next Business Messaging Partnership Manager and help usher in the next wave of how companies interact with their customers. Twilio's Customer Engagement Platform coupled with advanced messaging enables businesses to have personalized conversations and engage with their customers in-real time - at scale!

Requirements

• The ideal candidate has at least 5+ years of experience selling into Enterprise, with a deep understanding of WhatsApp and RCS with a focus on chatbot design and ability to ramp quickly on enterprise SaaS products, as well as new advanced messaging product offerings
• You understand the cloud computing/communications business model and enjoy selling to a technical audience and building mutual trust
• You know how to take ownership, operate autonomously, and have a strong bias for action
• World-class interpersonal and communication skills. You have the ability to effortlessly make complex contractual, technical, and financial details sound simple
• You understand business requirements and can craft a vision for conversational experiences across multiple OTT channels
• Consistent track record of exceeding revenue targets & business objectives
• Experience with building and developing go to market programs that deliver long term revenue growth and customer/partner satisfaction
• Ability to influence and build effective working relationships with all levels of the organization
• Innovative thinker and creative problem solver who is naturally curious

Responsibilities

• Partner with OTT channel partners to accelerate joint GTM motion and channel adoption
• Act as a conduit between OTT channel partners and Twilio teams to drive advanced messaging deployments that transition business messaging from 1-way to conversational flows within Global 2,000 and large to medium sized customers
• Synthesize multiple perspectives (Clients, Developers, Program Managers) and create clear and compelling conversational journeys aimed at solving an end user’s problem
• Grow partner referral pipeline to create opportunities for Twilio software sales
• Distill customer best practices and lessons learned from Sales, Marketing, and Product to drive the conversational commerce narrative plus Twilio’s Customer Engagement Platform
• Land logos and case studies for advanced messaging channels for both new and existing customers
• Drive leads through the entire sales cycle to deployment, employing a solution-oriented sales methodology with a focus on advanced messaging use cases
• Cultivate internal relationships across functional areas including Sales, Services, Product, Marketing and Business Development
• Communicate and Evangelize the successes of advanced messaging to internal stakeholders across various organizations within Twilio

Benefits

• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave