Business Operations Manager

Summary

Join Point's BizOps team as a Manager and lead impactful strategic initiatives. You will drive operational efficiency, revenue growth, and new product launches. Collaborate with cross-functional teams, identify high-impact opportunities, and communicate effectively with executives. This role requires NMLS registration and involves contributing to company-wide OKRs. Point offers a remote-friendly work environment and a comprehensive benefits package, including generous health benefits, unlimited PTO, flexible work arrangements, and fully paid parental leave.

Requirements

• This position requires NMLS registration under the terms of the SAFE Act and Regulation Z
• You will be subject to the required registration process, which includes a criminal background and credit check
• Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment

Responsibilities

• Lead operational and strategic projects that drive valuable business outcomes:, such as increased operational efficiency, revenue growth, new product launches, cost savings, etc
• Serve as a strategic partner for cross-functional teams at Point; provide input on functional roadmaps, and evangelize metric-driven prioritization of initiatives
• Identify new initiatives that deliver an outsized impact through quantitative analysis, industry benchmarks, and competitive research; contribute to setting BizOps OKRs
• Support Point’s ongoing international expansion, collaborating with operational teams, recruiting, compliance, and leadership
• Contribute to ad hoc high priority projects (e.g. capital markets, board materials, etc.)
• Support the construction of Point’s dashboarding and metrics infrastructure and guide teams in using and adopting the dashboards
• Support go-to-market and growth efforts for Point’s new and upcoming product lines, collaborating with sales, ops, marketing, product, and legal
• Create and effectively communicate compelling presentations and written memos

Benefits

• Generous health benefits
• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA)
• Unlimited paid time off
• Recharge with unlimited paid time off and 10 company holidays
• Flexible remote & onsite work
• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ
• Fully paid parental leave
• Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay
• Financial wellness
• We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options
• Extra work/life benefits
• We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement