Business Planning and Strategy Associate

Summary

Join ShopBack, a leading cashback platform, and contribute to our data analysis and insights team. You will collect, analyze, and interpret data from various sources, develop dashboards and reports, and identify trends to inform strategic decisions. Collaborate with various business units, providing analytical support and data-driven recommendations. Lead end-to-end BI projects, ensuring timely and accurate delivery. Establish and enforce data governance policies, and provide training and support to team members. This role requires strong analytical skills, experience with Excel and SQL, and excellent communication skills.

Requirements

• Minimum 1 year of experience, preferably in a fast-paced environment or digital industry
• Solid analytical skills with an understanding of links to commercial business
• Highly organized and able to manage multiple projects simultaneously
• Knowledge of Excel and SQL are a must, Python is preferred
• Team player with strong communication skills and the ability for problem solving
• Highly adaptable, self-driven, and motivated individual with the ability to thrive in a fast-paced startup environment
• Able to communicate (written and verbal) effectively in both English and Mandarin

Responsibilities

• Collect, analyze, and interpret data from various sources to support the GM and other business units
• Develop and maintain dashboards and reports that provide real-time insights into key performance indicators (KPIs) and business metrics
• Identify trends, patterns, and anomalies in data to inform strategic and operational decisions
• Work closely with the GM to understand business objectives and align data initiatives accordingly
• Partner with different departments (e.g., marketing, account management, finance, operations) to provide analytical support and data-driven recommendations
• Assist in setting measurable goals and tracking performance against targets
• Lead end-to-end BI projects, from initial scoping and data collection to analysis, reporting, and implementation
• Define project goals, timelines, and deliverables in collaboration with stakeholders
• Ensure timely and accurate delivery of BI projects, meeting the needs of the business
• Establish and enforce data governance policies to ensure data accuracy, consistency, and security
• Monitor data quality and address discrepancies or data-related issues promptly
• Provide training and support to team members and other stakeholders on using BI tools and interpreting data
• Act as a subject matter expert on data analysis and BI methodologies

Benefits

• Competitive compensation based on your performance
• Work-From-Anywhere benefit to enable you to thrive personally and professionally