Business Process Analyst

Summary

Join Environment Bank (EB) as a Business & Process Analyst and play a crucial role in helping the organization achieve its strategic objectives. You will support change management by developing business cases and focus on analyzing and enhancing business processes to improve efficiency and minimize costs. This position involves assessing existing processes, identifying areas for improvement, and collaborating with stakeholders to implement effective solutions. The role requires strong analytical and problem-solving skills, proficiency in process mapping tools, and experience in business process analysis. Environment Bank offers a competitive salary with bonus, generous paid time off, flexible working arrangements, and investment in employee development.

Requirements

• Certifications in business analysis and process improvement methodologies (e.g., ISEB and or Lean Six Sigma Green/Black Belt, PROSCI ADKAR)
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and project management software
• Experience with ERP or CRM systems (e.g., Sage, HubSpot)
• Familiarity with business intelligence and data visualization tools (e.g., Tableau, Power BI)
• Proven experience in business process analysis or related roles
• Strong analytical, problem-solving, and critical thinking skills
• Ability to manage multiple tasks and projects in a fast-paced environment
• Strong organisational skills and attention to detail

Responsibilities

• Work closely with business stakeholders, including managers, department heads, and executives, to understand business requirements and objectives
• Facilitate workshops, meetings, and interviews to gather insights and feedback for process improvements
• Own a centrally controlled business requirements document for management of priorities and deliverables
• Analyse and document existing business processes across various departments
• Identify inefficiencies, bottlenecks, and areas of improvement within current processes
• Gather and evaluate data related to business performance, workflow, and system effectiveness
• Propose and develop process improvements that streamline operations, reduce costs, and enhance performance
• Design and implement new business processes, workflows, and automation strategies
• Collaborate with departments to implement and test new processes or systems
• Provide regular updates and reports to stakeholders on progress, results, and recommendations

Benefits

• Remote working with a WFH allowance
• Competitive salary with bonus
• 30 days annual leave + opportunity to buy 5 additional days upon successful completion of probation
• Birthday off
• Wellness day
• Flexible working
• Investment in your development
• Death in Service
• Contributory Pension
• Life assurance