Business Support Lead

Summary

Join our growing executive search team as a Business Support Lead and provide comprehensive operational support to our search consultants and leadership team, ensuring seamless delivery of executive search services. You will work with senior-level placements across various industries, contributing to our business's strategic growth. This pivotal role involves coordinating multiple executive search projects, managing client and candidate communication, overseeing administrative processes, and collaborating closely with senior consultants. The ideal candidate will possess exceptional organizational and project management skills, strong communication abilities, and experience in business support or recruitment. This position offers significant opportunities for professional growth and a supportive work environment.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or related field
• Minimum 3-5 years of experience in business support, operations, or recruitment
• Strong understanding of employment legislation and business practices
• Exceptional organisational and project management skills with ability to prioritise multiple tasks
• Outstanding written and verbal communication skills in English
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Experience with CRM systems and recruitment databases
• Strong analytical and problem-solving capabilities
• High level of professionalism and confidentiality when handling sensitive information
• Excellent attention to detail with commitment to accuracy and quality
• Ability to work independently and make decisions in a fast-paced, remote environment
• Strong interpersonal skills with ability to build relationships with clients and candidates
• Adaptability and resilience in managing changing priorities and deadlines

Responsibilities

• Coordinate and manage multiple executive search projects simultaneously from initiation to completion
• Maintain detailed project timelines, candidate databases, and client communication records
• Support search consultants with research, candidate sourcing, and preliminary screening activities
• Prepare comprehensive search reports, candidate presentations, and client deliverables
• Serve as primary point of contact for scheduling interviews, assessments, and client meetings
• Manage candidate communication throughout the search process, ensuring exceptional candidate experience
• Coordinate reference checks, background verifications, and offer negotiations
• Maintain confidential client and candidate information with the highest level of discretion
• Oversee administrative processes including contract management, invoicing, and compliance documentation
• Develop and maintain efficient systems and processes to optimise business operations
• Generate regular reports on search progress, market trends, and business metrics
• Support business development activities including proposal preparation and market research
• Work closely with senior consultants to ensure consistent service delivery standards
• Provide guidance and support to junior team members as required
• Contribute to team meetings, strategic planning sessions, and continuous improvement initiatives

Preferred Qualifications

Previous experience in executive search, recruitment, or professional services

Benefits

• Health insurance
• All South African public holidays
• Paid Annual Leave
• Paid Sick Leave
• Significant opportunities for professional growth, skill development, and career advancement
• Supportive, inclusive, and diverse work environment that values collaboration and innovation
• The chance to make a meaningful impact by connecting top talent with life-changing opportunities