Business Systems Analyst

Summary

Join Adtalem Global Education as a Business Systems Analyst and deliver impactful reporting and business intelligence solutions. You will leverage resources to provide data-driven insights, build and maintain business systems, and collaborate with stakeholders. This role requires strong analytical and technical skills, including experience with various systems and data analytics tools. The position offers a competitive salary, comprehensive benefits, and the possibility of a hybrid or remote work arrangement depending on location. You will contribute to the success of ISS, ATGE, and multiple institutions by ensuring compliance, efficiency, and effective delivery of business systems and analytical tools. Adtalem fosters a collaborative and innovative work environment.

Requirements

• Bachelor's Degree in Technology, Business, Analytics, and/or Education
• Thorough understanding of the business process and systems/analytical tools which will be leveraged in this role
• Working with applicable financial aid systems (may include Banner, ProSAM, PowerFaids, etc…)
• Experience developing solutions through review of existing processes/reporting/configuration, incorporating business requirements, design, configuration/build, and user acceptance testing
• Experience working in multiple Information Technology environments
• Technical skills in understanding SQL queries and Unix/Linux commands
• Analytical report writing skills using Excel and Power BI
• Proficient with understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts
• Detailed and process-oriented with demonstrated capabilities in business process design, modeling, and requirements analysis; ability to translate into detailed system requirements and/or analytics/reporting specifications
• Displays excellent written and verbal communication skills with colleagues at all levels
• Excellent collaboration, facilitation, and interpersonal skills
• Exceptional organization, problem-solving, and analytical skills

Responsibilities

• Possess a high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction, and implementation of system and data analytics which supports the success of ISS, ATGE, and multiple institutions
• Support ISS and multiple institutions, potentially leveraging independent systems and data sources
• Collaborate with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision-making, and processing functionality
• Create project/process plans, reports, dashboards, and updates that clearly and intuitively convey key information to stakeholders for the purpose of supporting quality business decisions
• Perform annual and ad hoc modifications into systems, reports, and dashboards to maximize effectiveness
• Support compliance with Federal, State, and Institutional regulations
• Perform testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations
• Develop and document User Acceptance Testing processes and adhere to Process Change Controls required by Internal Audit
• Review, identify, and recommend technology and/or data enhancements to resolve issues, support maintenance, and improve existing processes and tools
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e., IT/Product Management, system vendors, and all ATGE/institutions), and provides for training and business continuity
• Understand system design impacts on processing, reporting, and analytics
• Be responsive and report the status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provide proactive updates until through completion/resolution
• Perform other duties as assigned
• Comply with all policies and standards

Preferred Qualifications

Familiarity with Business Process Management (BPM) methodology (is a plus) and desire experience working with tools/technologies required to facilitate process modeling and documentation

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays