Business Systems Analyst

Summary

Join Energy Solutions, a growing company focused on market-based solutions for energy and water savings, as a Business Systems Analyst. You will work with our Information Systems team, liaising with business counterparts and external customers. This role involves driving product development and implementation of our software platform, providing technical support, and collaborating with stakeholders to define and support software APIs. Strong analytical and communication skills are essential to translate complex technical information into simple business language. This hybrid position offers flexibility with office locations in several cities or remote work options within the US (excluding specified states). The role requires adherence to Central Time working hours.

Requirements

• A bachelor's degree in Software Engineering, Computer Science or other engineering degree, or commensurate experience
• Minimum of 3 years business systems analysis experience
• Experience working in Agile software development life cycle
• Experience with API development and client facing support
• Experience using Postman, Insomnia, or similar API platform/testing tool
• Familiarity with JSON
• Experience troubleshooting API issues
• ITIL process experience
• Good technical analyst skills translating business needs into technical specifications
• Strong communication skills – especially adept at communicating effectively between non-technical users and technical software developers

Responsibilities

• Support the on boarding, testing, and technical review of new API integrations
• Monitor development efforts for required changes to the APIs
• Document bugs requiring code changes for the development team
• Develop requirements and specifications for features and enhancements
• Provide analysis of business process and impact analysis of proposed features and enhancements
• Develop supporting documentation and support processes
• Lead the process of collaboration with internal and external business stakeholders to clearly define the needs of the business
• Participate and lead product prototyping and proof of concepts
• Analyze current business processes and make recommendations for improvements based on industry trends, business knowledge and software architecture
• Research analysis for complex business flows and apply problem solving skills to ensure the functional design is signed off and accurate
• Meet with business stakeholders to discuss application functionality related to enterprise-wide or specific program initiative due to contractual agreements
• Conduct or participate in meetings to identify requirements in how an application looks and feels to the end-user and provide feedback to clients to ensure technology application supports the internal/external customer needs
• Coordinate and provide estimates for complex projects or assigned components
• Mentor junior Business Systems Analysts as needed
• Work with software developers and participate in the software release process
• Serve as test coordinator with QA
• Excellent verbal and written communication skills (i.e., meeting minutes, emails, follow-up etc.)

Preferred Qualifications

• Energy related professional experience is a plus
• Exposure to Python/Django, Mendix, or other programming languages is a plus
• Experience with SQL or OQL is a plus
• Experience with Swagger documentation or equivalent is a plus

Benefits

• Compensation to commensurate with experience with the pay band of $82,000 to $106,000/Annually
• Compensation is commensurate with experience and includes a generous retirement package
• Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP)
• Hybrid work environment or remote work options (excluding specified states)