Technical Business Systems Analyst

Summary

Join Sagent, a leading mortgage servicing fintech company, as a Staff Tech Business Systems Analyst. This role involves acting as a liaison between IT and business units, evaluating systems requirements, and enhancing existing systems. You will communicate technical information to non-technical stakeholders, solve technology problems, and contribute to successful project outcomes. The position requires strong analytical and problem-solving skills, excellent communication, and experience in systems analysis. Sagent offers a comprehensive benefits package, including remote work options, health benefits, unlimited flexible time off, and more, starting on day one.

Requirements

• Proficient in SQL. Able to understand data and relationships
• Completion of four years of college in a relevant discipline +4 years of experience in a related field or completion of an advanced degree (master's or higher) in an applicable and relevant field or experience will be considered in lieu of a degree
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Experience in evaluating new applications and identifying systems requirements
• Familiarity with IT developments and business requirements
• Ability to act as an effective liaison between IT and business units
• Planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis skills
• Knowledge of user experience principles

Responsibilities

• Act as a key liaison between the IT development group and business units
• Facilitate effective communication for the development and implementation of new systems and enhancements to existing systems
• Evaluate new applications and identify systems requirements
• Assess new IT developments and evolving business requirements, recommending appropriate systems alternatives and enhancements to current systems
• Prepare communications and make presentations on system enhancements and alternatives
• Effectively communicate complex technical information to non-technical stakeholders
• Solve technology information systems problems by analyzing requirements and existing systems
• Pseudo-design computer programs and recommend system controls and protocols
• Act as the interface or 'translator' between the business and technology functions of the company
• Work to understand overall business needs, create business cases, and define technical requirements
• Use planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis to drive successful project outcomes
• Apply writing skills and user experience knowledge to ensure the user interface aligns with project success

Preferred Qualifications

• Ability to read code will be added advantage
• Ability to understand system design/architecture will be plus
• Familiar with API
• Good understanding of Agile processes
• Exposure to tools like ADO, JIRA will be added advantage

Benefits

• Remote/Hybrid workplace options
• Health Benefits
• Unlimited Flexible Time Off
• Family Planning Services
• Tuition Reimbursement
• Paid Family Leave
• 401(k) Matching
• Pet Insurance
• LinkedIn Learning
• Virtual Social Experiences
• Career Pathing
• Focus Time Fridays