Business Systems Analyst

Summary

Join Adtalem Global Education as a Business Systems Analyst and manage and build Registrar and Degree Audit related configurations in Banner and DegreeWorks. Collaborate with various teams to define requirements, assess impact, build within the system, and perform testing. Handle daily cases related to student degree audit corrections, program progress guide exceptions, and system maintenance. This hybrid/remote role requires experience with Banner and DegreeWorks, registrar functions, and higher education. Adtalem offers a competitive salary and a robust benefits package.

Requirements

• Banner and DegreeWorks Student Information Systems experience
• Experience in performing registrar functions
• Experience in higher education
• Experience in configuration and scribing in DegreeWorks or a similar application. Understanding of degree audits and handling related changes
• Excellent listening, verbal and written communication skills; ability to communicate effectively at all levels of the organization
• Strong collaboration and interpersonal skills
• Demonstrated ability to perform duties and responsibilities on time with moderate supervision

Responsibilities

• Handle program and course build and configuration in the Banner student information system. This involves creating new courses and managing changes to existing courses (e.g., attributes, credit and bill hours, etc., updating equates and pre-requisites)
• Update and correct student degree audits to ensure that students are able to see an accurate picture of their program requirements and status in both Banner and DegreeWorks
• Perform daily and scheduled production maintenance tasks and fulfill customer requests. Ensure that SLAs are met, timely updates are entered on the customer relationship management tool and related business processes run smoothly
• Troubleshoot and provide solutions to Production issues, and analyze root cause to find a more permanent fix
• Maintain existing and create new program progress guides in the DegreeWorks Scribe to fulfill business requirements
• Maintain existing degree audit setup in the Banner student information system
• Coordinate with stakeholders to translate business needs into deliverables within the due date. Provide clear and timely status of tasks and initiatives to stakeholders
• Test any system updates related to systems managed. Perform data validation and testing of new and existing Banner and DegreeWorks functionalities and technical solutions to satisfy business requirements
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, policy and procedures which clearly communicate with key stakeholders. Collaborate with partners to develop business requirements leading to successful project outcomes. Inform and drive innovative approaches for assigned solutions. Adheres to project methodology, change and quality management, and departmental procedures
• Good ability to interact in a team environment with peers and members of other teams that might even be located remotely
• Completes other duties as assigned
• Complies with all policies and standards. Perform compliance-related tasks as required by the audit group

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays