Senior Business Systems Analyst

Summary

Join Unity as a Senior Business Systems Analyst to support our Salesforce org and its ecosystem. Lead efforts to streamline Lead-to-Opportunity, Quote-to-Cash, CLM, and Customer Success infrastructure. Develop new ideas and drive implementation and integration of Salesforce and other applications. Improve and streamline user experience. Success requires being a results-oriented self-starter with technical, problem-solving, and interpersonal skills. Enjoy working in a constantly evolving environment and balancing technical skills with cross-team collaboration.

Requirements

• 5+ years working in product management or business systems analysis, preferably in a developer-focused product environment
• Demonstrable strategic skills and capable of leadership within the Lead to Cash space
• Expert-level familiarity with Salesforce and its application ecosystem. Ability to handle configurative tasks within Salesforce
• Ability to lead a team through large projects and technical decisions
• Ability to quickly and efficiently prioritize multiple requests and to reasonably estimate the time for tasks

Responsibilities

• Influence and contribute to building and delivering the items on the Commerce Roadmap for Lead-to-quote Product areas and work closely with billing and e-commerce teams to ensure solutions are end-to-end
• Prioritize issues to help with assignment and routing of production support needs and stay ahead of Salesforce releases to provide new functionalities and solutions as needed
• Participate in cross-functional teams that address strategic business issues, running steering committee meetings with executives as needed
• Promote and establish best practices in systems analysis, design, and testing with the team to ensure the implementation team is providing outstanding quality work that meets compliance needs and earns trust throughout the company
• Efficiently partner with internal customers, including executives regarding project progress, performance, and potential business risks

Preferred Qualifications

• Influence and contribute to building and delivering the items on the Commerce Roadmap for Lead-to-quote Product areas and work closely with billing and e-commerce teams to ensure solutions are end-to-end
• Ability to prioritize issues as they come in to help with assignment and routing of production support needs and stay ahead of Salesforce releases to provide new functionalities and solutions as needed
• Participate in cross-functional teams that address strategic business issues, running steering committee meetings with executives as needed
• Promote and establish best practices in systems analysis, design, and testing with the team to ensure the implementation team is providing outstanding quality work that meets compliance needs and earns trust throughout the company
• Efficiently partner with internal customers, including executives regarding project progress, performance, and potential business risks

Benefits

Gross pay salary $109,000 — $136,200 USD