Business Systems Program Manager

Summary

Join Carrot Fertility as a Program Manager and partner with Finance and Accounting leadership to drive the technology program. You will manage stakeholders, roadmaps, and cross-functional relationships, translating business needs into technical requirements. This role requires deep understanding of Finance and Accounting business processes, experience with Netsuite and Salesforce, and expertise in building complex enterprise integrations. You will lead build vs. buy decisions and contribute to a streamlined, integrated tech stack. Carrot offers a comprehensive Total Rewards package including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, and a competitive compensation package.

Requirements

• Deep understanding of Finance and Accounting business processes. You have previously supported Finance Technology either within a Finance Team or IT team
• Deep involvement in building out business processes such as Order to Cash and Procure to Pay. You’ve led successful ground-up implementations before
• Minimum of 5 years of experience with Netsuite implementation, configuration, and common features. Experience with Salesforce is a strong plus
• Strong experience building complex enterprise integrations (iPaaS, API integrations, data integrations, and custom-developed software)
• Minimum of 5 years of application requirements gathering and design, including process mapping and gap analysis
• Able to take the lead on build vs buy decisions. You have an excellent understanding of tradeoffs and pros/cons
• Excellent presentation and organizational skills. You are able to articulate your ideas well and get buy-in from a broad range of stakeholders

Responsibilities

• Partner closely with Finance and Accounting leadership to drive the technology program. Manage stakeholders, roadmaps, and cross-functional relationships
• Partner with many other business units such as Sales, Legal, and Operations to streamline workflows that span the entire company
• Help the business translate their needs into technical requirements, and guide them through development and testing
• Deeply understand our business processes and cycles, and put technology solutions in place that allow us to efficiently scale
• Help us to launch an enterprise integration strategy that streamlines workflows for teams across the company
• Form our Business Systems Steering Committee, which will create transparency around the work being done on behalf of the business
• Make technology decisions that support a streamlined, integrated, and modern tech stack

Benefits

• Health and wellness benefits
• Retirement savings plans
• Short- and long-term incentives
• Parental leave
• Family-forming assistance
• Competitive compensation package