Included Health is hiring a
Care Delivery Forecasting & Strategy Manager

Summary

The job is for a Care Delivery Forecasting & Strategy Manager at Included Health who will lead forecasting efforts, collaborate cross-functionally, and contribute to strategic initiatives. The ideal candidate has extensive experience in financial, analytics, and operational teams, strong mathematical skills, and excellent communication skills.

Requirements

• Extensive experience on financial, analytics & operational teams in fast-paced, scaling environments
• Strong mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, SQL, Looker, and Anaplan
• Experience influencing the strategic vision and direction technology products & tools in the context of both simple and complex service organizations
• Highly collaborative and comfortable working with a wide range of stakeholders
• Expert communication skills to articulate & deliver data-driven insights and manage challenging conversations
• Project management, executive level communication, and presentation skills are required
• Passion for the Included Health mission of raising the standard of health care for everyone, everywhere
• Bachelor’s/Master’s degree in Business, Statistics, Operations, or other quantitative fields

Responsibilities

• Own the regular creation and delivery of demand and headcount forecasts for multiple service lines
• Analyze and interpret data in ambiguous and dynamic environments, deriving insights that drive value delivery and creation for clients and team members
• Work closely with Practice Ops leaders to understand service line nuances and optimize member needs fulfillment across Care & Clinical staff
• Effectively communicate and deliver data-driven insights, managing challenging conversations with a wide range of stakeholders
• Partner with product and engineering teams to set a vision, develop, and manage data pipelines and reporting systems
• Contribute to Cost of Revenue, Utilization, and Sales strategies for assigned service lines in collaboration with General Management, Finance, Go To Market, and Product teams
• Establish and maintain operational cadences around financial models, P&Ls, and KPIs to support both planning and execution

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off (
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations