Included Health is hiring a
Senior Manager, Product Insights

Summary

The job is for a Senior Manager, Product Insights role in a healthcare company. The employee will lead a team of analysts to optimize product impact and improve clinical outcomes, healthcare cost savings, member experience, and gross margin. They should have strong relationship-building skills, experience in cross-functional partnerships, and a proven track record of influencing partners to leverage data capabilities for faster value delivery.

Requirements

• Experience leading data and analytics-focused discussions with Product, Operational, Clinical, and executive audiences on topics such as program results presentation and detailed analysis methodology walkthroughs
• Experience with employer-sponsored healthcare and the use of healthcare-related data (e.g., claims, eligibility, product data, clinical data) to develop and deliver insights
• Ability to build relationships with key partners, provide input to long-term roadmaps, and coach teams on competency development
• Exceptional written communication skills, crucial in our distributed remote environment where asynchronous communication is key to producing results
• Consistent judgment and decision-making skills to drive your team toward pursuing the highest expected value work
• Experience leading a remote or hybrid team and managing the challenges of interpersonal relationship development, communication, and alignment in such environments
• 5+ years of experience delivering business value through analytics
• 3+ years of experience leading analytics professionals in a managerial or team lead role (preferred)
• Strong understanding of tools like SQL, Python, Looker, Tableau, or similar tools
• Experience leveraging AI/ML for deriving and forecasting insights

Responsibilities

• Multiply the impact of a team of 4-6 analysts focused on delivering and scaling insights for Product, Clinical, Care, and Marketing teams
• Ensure stakeholders are equipped to drive data-informed decision making and understand their impact within broader business context
• Establish and track progress toward goals with direct reports, providing individualized support to maintain engagement, overcome roadblocks, and reprioritize as needed
• Actively participate in the Engineering/Product/Design/Data leadership team, advising on strategy and roadmapping over the 6-24 month time horizon
• Lead recruitment and hiring for any open positions that directly report to you

Preferred Qualifications

Physical/Cognitive Requirements: Prompt and regular attendance at assigned work location. Ability to remain seated in a stationary position for prolonged periods. Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment. No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required. Ability to interact with leadership, employees, and members in an appropriate manner

Benefits

• The United States new hire base salary target ranges for this full-time position are: Zone A: 138,380 - 195,470 + equity + benefits; Zone B: 159,137 - 224,791 + equity + benefits; Zone C: 172,975 - 244,338 + equity + benefits; Zone D: 179,894 - 254,111 + equity + benefits
• In addition to earning a base salary, this role is eligible for a performance-based bonus
• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off ("VTO") Per Year To Volunteer with Charitable Organizations