iManage is hiring a
Vice President of Revenue Operations

Summary

The job is for a Vice President of Revenue Operations at iManage, a SaaS company. The role involves leading a team, creating strategies to increase revenue, improving customer experience, and collaborating with various departments. The company values innovation, ownership, and out-of-the-box thinking. Flexible work hours are offered.

Requirements

• 10+ years of experience leading Revenue Operations, or Sales Operations for a SaaS company
• A demonstrated background managing or closely contributing to Marketing Operations and Customer Success Operations team initiatives
• Extensive experience with sales segmentation, account tiering, territory planning, quota setting, forecasting, sales compensation, and sales personnel KPIs
• A demonstrated ability to grasp high level sales strategies and transform them into an operational practice
• Experience driving consistent operational sales practices across a distributed organization with a customer centric approach
• A fluent understanding of Salesforce and other sales enablement applications such as Clari, LinkedIn, etc
• Advanced Excel Skills
• A Bachelor’s Degree in a technical, finance, or business-related field

Responsibilities

• Fostering a proactive sales culture by owning the global sales and marketing operations strategy
• Working with Sales and Finance leadership to assist with compensation design and tracking, territory assignment, quota target development, in addition to operational reporting
• Serving the organization as a trusted advisor by drawing meaningful and data-driven insights to predict growth trends and influence sales strategy
• Collaborating with global sales and marketing leaders to support effective and consistent worldwide forecasting and opportunity management
• Overseeing the delivery of sales enablement training to all levels of the sales organization
• Optimizing the sales organization’s tech stack including supporting the implementation and selection of new tools
• Overseeing systems administration (i.e. creating reports, optimizing processes, managing dashboards) and monitoring the team’s adherence to maintaining CRM data
• Partnering with both Marketing and Business Development to develop processes that support reliable and consistent data around lead generation within Salesforce and other adjacent systems, leading to consistent pipeline visibility and reporting integrity
• Collaborating with global Customer Experience leaders to support customer satisfaction and retention efforts
• Aligning with Information Technology teams to ensure systems and information security
• Providing valuable data driven insights to Product Management and Engineering teams to help drive development and business investments
• Developing strong internal relationships with other key management personnel to foster collaboration across Channels & Alliances, Renewals, Product Management, and People Operations

Benefits

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture
• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events
• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols
• Own my career path with our internal development framework. Ask us more about this!
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning
• Join an innovative, industry leading SaaS company that is continuing to grow & scale!
• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data
• Rewarding me with an annual performance-based bonus
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%
• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset
• Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more