Carrier Sales Representative

Summary

Join Zelh, a rapidly growing outsourcing company, as a Carrier Sales Representative! Build and maintain relationships with carriers to ensure timely and cost-effective freight movement for our clients. This fast-paced role demands strong negotiation and communication skills, leveraging technology to optimize efficiency and customer satisfaction. You will be responsible for managing carrier performance, resolving issues, and maintaining compliance standards. The position offers a competitive salary, flexible work arrangements, and opportunities for professional growth within an international company. We provide a supportive work environment with team building activities and ongoing training.

Requirements

• 2+ years of experience working in the freight/logistics industry
• Driven and competitive nature with strong problem-solving abilities
• Strong decision-making skills and the ability to work independently
• Ability to persuade, motivate, influence, and negotiate with others
• Strong organizational skills
• Outstanding communication and negotiation skills
• Remain positive and flexible in an ever-changing environment with shifting priorities

Responsibilities

• Create and maintain carrier relationships with Carriers via phone and email
• Build strong relationships with trucking company key contacts
• Source/negotiate with qualified carriers to move freight
• Leverage our technology platform, data and other resources to make informed decisions, negotiate price, drive automation, and improve efficiency
• Manage updates, communications, and movements
• Communicate load statuses, issues, and concerns to sales team to resolve and provide 100% WOW Customer Service
• Maintain documentation to ensure all compliance standards are met and all details are accurately communicated and tracked in the system
• Manage carrier satisfaction metrics
• Manage carrier performance metrics
• Provide exceptional service to our carriers and customers
• Ability to conduct business review calls and/ or discovery calls with carrier
• Maintain the Carrier Sales CRM tool in our TMS
• Meet or exceed daily, weekly, monthly goals

Benefits

• Competitive salary paid on time
• Working in an international company with the possibility of professional growth
• Pieces of training and teamwork
• Team building and corporate events
• Support at all levels within the organization