Remote Cash Application Representative

Summary

Join a hyper-growth logistics tech company as a Cash Application Representative. In this role, you will support Loadsmart's Financial Resolution team with cash applications, invoicing customers, and other Accounts Receivable-related tasks.

Requirements

• 2 to 4 years relevant work experience in Cash Application position or environment
• Experience working on an offshore shared service team
• Knowledge of Netsuite and/or other accounting-based platforms
• General Finance or Accounting background - high transactional environment
• Fluent in English - verbal and written
• Excellent problem-solving and decision-making abilities
• Knowledge in Microsoft Office and Google Workspace
• Able to work in a very fast-paced environment and meet deadlines

Responsibilities

• Accurately and promptly post all incoming ACH, wire, and check payments to the appropriate accounts
• Identify and resolve any discrepancies found during cash-posting activities
• Communicate with customers and internal teams (if necessary) on cash application and adjustments issues as needed
• Exercise excellent organization and communication skills to manage multiple deadlines effectively
• Research and post credit card chargebacks
• Refund credit card credits
• Assist in month-end close activities
• Understand AP/AR processes
• Perform ad-hoc duties as assigned

Benefits

• Competitive base salaries - we believe in rewarding top talent
• Loadie Time Off - PTO and sick days