Certified Medical Assistant

Summary

Join LifeMD, a leading virtual primary care company, as a Certified Medical Assistant (CMA) and contribute to our innovative healthcare platform. This remote position, ideally based in the Pacific or Mountain Standard Time zones, offers the opportunity to work with board-certified physicians nationwide. You will play a crucial role in patient care, scheduling appointments, documenting medical information, and ensuring accurate record-keeping. The position requires a current CMA/RMA certification, 2+ years of experience, and proficiency in EMRs and Microsoft Office Suite. LifeMD offers competitive pay, comprehensive benefits, and a dynamic work environment.

Requirements

• Current CMA/RMA certification
• 2+ years of experience as a CMA/RMA
• Ability to work rotating schedule, including nights and weekends
• Professional experience working with EMRs, Word, Excel, and Outlook
• Excellent verbal and written communication skills

Responsibilities

• Scheduling patient appointments and maintaining communication to confirm future appointments
• Documenting patient medical information and intake forms
• Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment
• Performing data entry tasks to document patient records within database and maintaining patient charts
• Answering and responding to patient questions and concerns in a timely manner
• Recording vital signs
• Corresponding with customer service representatives regarding patient questions
• Performing other related duties as assigned or requested
• Reporting directly to RN

Preferred Qualifications

• Bilingual in English and Spanish
• Excellent interpersonal skills
• Attention to detail with exceptional organizational skills
• High level of professionalism and empathy
• Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
• Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
• Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation & Public Holidays)