Change Management Lead

Summary

Join Nearsure's close-knit LATAM remote team and experience a supportive work environment that champions autonomy and open communication. As a Change Management Lead, you will design and drive training, onboarding, communication strategies, and stakeholder engagement plans, working closely with Program Managers and other stakeholders to ensure smooth transitions and high adoption rates for system, process, and cultural changes. Nearsure offers a competitive USD salary, 100% remote work, paid time off, national holidays, sick leave, a refundable annual credit, team-building activities, and a birthday day off. This role requires a Bachelor's Degree, 10+ years of experience in Change Management, proven application of Prosci methodology and ADKAR framework, and expertise in training and communication. The ideal candidate will possess exceptional interpersonal and communication skills and advanced English proficiency.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related field
• 10+ Years of experience in Change Management or Business Transformation
• Proven application of Prosci methodology and ADKAR framework in enterprise settings (preferably), PMP/PMI also applicable
• Solid experience in telecommunications or leading cultural change programs in large organizations
• Expertise in planning and executing training, onboarding, and communications for varied stakeholder groups
• Ability to collaborate closely with Program Managers, Release Managers, and cross-functional teams to ensure consistent messaging and smooth adoption
• Exceptional interpersonal, facilitation, and communication skills
• Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons

Responsibilities

• Apply a deep understanding of organizational change management principles, particularly Prosci and the ADKAR model, to drive successful change initiatives
• Develop and execute stakeholder engagement strategies and resistance management practices to ensure smooth transitions
• Lead enterprise communication planning by crafting effective messages, targeting key groups, and assessing communication impact
• Design and implement training and onboarding programs that align with business objectives to enhance adoption
• Oversee program lifecycle management, incorporating agile or hybrid delivery models to optimize execution
• Drive cultural transformation efforts within enterprises, leveraging telecom sector knowledge or previous large-scale experience
• Design and drive training, onboarding, communication strategies, and stakeholder engagement plans
• Collaborate closely with Program Managers, Release Managers, and other stakeholders to facilitate smooth transitions
• Ensure high levels of adoption for system, process, and cultural changes

Benefits

• Competitive USD salary
• 100% remote work
• Paid time off
• National Holidays celebrated
• Sick leave
• Refundable Annual Credit
• Team-building activities
• Birthday day off