Channel Account Manager

Summary

Join Rhombus as a Channel Account Manager and help manage the onboarding, enablement, and growth of key reseller partners. Develop and nurture reseller partners to exceed revenue targets. Establish executive-level partner relationships, build business plans, design and deliver sales and technical training, and lead partner marketing activities. Act as the partners’ advocate within Rhombus. The ideal candidate is highly motivated, displays professional communication and interpersonal skills, operates morally and ethically, and possesses solid business acumen. This is a remote position based in the Chicago area with up to 50% overnight travel.

Requirements

• BA/BS degree or higher
• A strong desire to succeed as team
• 2+ years of partner/channel management experience, preferably in Physical Security
• Demonstrated sales success (President’s Club or similar recognition)
• Hands-on experience leading in-person and remote training/teaching sessions
• Disciplined to follow defined processes, yet creative to recommend/build new, scalable approaches
• Ability to work with minimal supervision, balance multiple priorities, achieve deadlines
• Engaging personality, polished verbal and written communication skills, and meticulous attention to detail
• Need to be authorized to work in the U.S. without requiring sponsorship now or in the future

Responsibilities

• Develop strong working relationships with assigned channel resellers
• Work collaboratively with Rhombus’ sales teams to identify key opportunities, develop sales forecasts, and remove potential obstacles
• Educate partner executives, technical staff, and sales teams on Rhombus’ products, programs, pricing and marketing campaigns
• Develop and execute customer-facing and internal partner marketing activities
• Conduct quarterly and ad-hoc partner business reviews to ensure alignment with objectives
• Regularly report on partner achievements and assigned metrics
• Make recommendations regarding channel partner program tools, incentives, and go-to-market messaging
• Represent Rhombus at industry events and trade shows

Benefits

• Competitive Salary & Equity Options
• Flexible Schedule & Paid-Time Off
• Excellent Healthcare Coverage
• Generous Family Leave Policy
• WFH & Workspace Supplies
• Career Growth & Professional Development