Channel Account Manager

Summary

Join Rhombus as a Channel Account Manager and play a critical role in expanding our network of reseller partners. You will be responsible for onboarding, enabling, and growing key partners to exceed revenue targets. This involves building strong relationships, developing business plans, delivering training, managing marketing activities, and advocating for partners within Rhombus. The ideal candidate is highly motivated, possesses excellent communication skills, and demonstrates strong business acumen. This is a remote position with up to 50% travel, offering a competitive salary and benefits package.

Requirements

• Bachelor’s degree or higher in sales, business, or a related field is preferred
• 3-5 years of experience in B2B or SaaS sales, business development, account management
• Proven experience in managing channel partner relationships to drive growth and achieve sales targets, preferably in the physical security or related tech industry
• Possess a track record of exceeding sales quotas, with recognition like President’s Club as a strong performance indicator
• Excellent verbal and written communication skills, combined with an approachable demeanor, fostering trust and professionalism in all interactions
• Strong organizational skills to follow workflows while identifying scalable, innovative improvements for continuous improvement
• Self-starter capable of managing multiple projects, meet deadlines, and balance competing priorities autonomously in a fast-paced environment
• Demonstrate a collaborative mindset and enthusiasm for contributing to team goals by sharing insights, knowledge, and successes
• Need to be authorized to work in the U.S. without requiring sponsorship now or in the future

Responsibilities

• Foster long-term relationships with assigned channel resellers by aligning their business goals with Rhombus' objectives and serving as their main advocate
• Collaborate with sales teams to analyze market trends, develop strategies, and overcome obstacles to maximize channel opportunities and deal closures
• Provide tailored presentations and training to ensure partners understand Rhombus' products, pricing, and value proposition
• Drive demand through co-marketing campaigns with partners, ensuring alignment with Rhombus' branding and goals
• Conduct quarterly business reviews to evaluate partner performance, identify opportunities, and outline actionable growth strategies
• Maintain detailed records and share reports on partner activities, performance metrics, and potential challenges
• Evaluate channel partner program tools and incentives, offering recommendations to enhance engagement and scalability
• Represent Rhombus at industry events, showcasing solutions and building relationships with partners and potential customers

Preferred Qualifications

Experience with tools such as Salesforce, Impartner, Apollo, Zoom, and Dialpad is a plus

Benefits

• Competitive Salary & Equity Options
• Flexible Schedule & Paid-Time Off
• Excellent Healthcare Coverage
• Generous Family Leave Policy
• WFH & Workspace Supplies
• Career Growth & Professional Development
• Uncapped commission
• Sales incentives
• Discretionary bonuses
• Equity in the company