Channel Account Manager I

Summary

Join Huntress, a fully remote global cybersecurity company, as a Channel Account Manager! In this high-impact role, you will be responsible for expanding relationships with partners, driving business growth, and ensuring partner satisfaction. You will act as a trusted advisor, own a book of business, and meet or exceed goals in partner expansion, retention, and satisfaction. This position requires 5+ years of experience in a relevant field, strong knowledge of the MSP space, and experience with CRM platforms like HubSpot. Huntress offers a fully remote work environment, generous benefits, and opportunities for professional development.

Requirements

• 5+ years of experience in Customer/Partner Success, Account Management, Channel Account Management, or a direct sales role
• Strong knowledge of the MSP space, specifically related to the cybersecurity industry
• Experience with HubSpot, or other similar CRM platforms
• Passionate about building a partner community: providing value to your clients through developing deep relationships, understanding their business needs, and making product recommendations
• Strong bias to action and ability to get things done efficiently and effectively

Responsibilities

• Act as a trusted advisor to your clients, delivering solutions that increase their overall satisfaction and help grow partner adoption while delivering exceptional value
• Own a book of business; build and maintain strong relationships with multiple contacts within assigned partner organisations
• Meet or exceed team and individual goals in partner expansion, retention, and satisfaction
• Develop creative ways to engage with partners to enable growth and customer success

Benefits

• Fully remote work
• 1-2 trips to the US annually for events such as Sales Kick-Off and Summer Summit!
• New starter home office set up reimbursement ($800 AUD)
• Generous personal leave entitlements
• Digital monthly reimbursement ($185 AUD)
• Superannuation
• Healthcare Benefits
• Access to the BetterUp platform for coaching, personal, and professional growth