Channel Account Manager I

Summary

Join Huntress, a fully remote global cybersecurity company, as an Account Manager. You will drive Annual Recurring Revenue growth by cross-selling products and expanding relationships with customers and partners. This individual contributor role focuses on net dollar retention, partner loyalty, and customer satisfaction. You will report to the Manager of Account Management and success will be measured by expansion and retention metrics. The position offers a competitive compensation package, including a base salary, variable compensation, equity, and comprehensive benefits.

Requirements

• 2+ years of experience in Account Management, Channel or Direct Sales roles, ideally focused on mid-market and below
• Experience with Salesforce or other similar CRM platforms
• Strong bias to action and ability to get things done efficiently and effectively

Responsibilities

• Achieve assigned quota based on both expansion metrics and renewal rates in a velocity sales motion
• Work with partners to be a trusted advisor delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service
• Maintain and reinforce Huntress’ culture
• Build and maintain strong relationships with multiple contacts within assigned partner organizations
• Execute a customer and partner engagement process to ensure great communication with our existing customers and partners

Preferred Qualifications

Knowledge of the MSP space, preferably related to the cyber-security industry, is a plus

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth