Channel Account Manager II

Summary

Join Huntress as our first Account Executive II in the UK and Ireland! This fully remote role focuses on driving customer loyalty, renewals, and expansion within our growing team. You will work closely with sales and marketing to develop creative customer engagement strategies and build strong relationships with customers and reseller partners. Success will be measured by customer satisfaction, retention, and expansion. This high-impact position offers a competitive compensation package, including a base salary of £73,800 with on-target earnings of £123,000 plus equity. Huntress provides a supportive and inclusive remote work environment.

Requirements

• 5+ years of experience in Customer Success, Account Management, or Direct Sales roles, ideally focused on mid-market and below
• Strong experience in SaaS, preferably related to the cyber-security industry
• Experience with HubSpot, or other similar CRM platforms
• Passionate about working with both customers and partners alike
• Strong bias to action and ability to get things done efficiently and effectively

Responsibilities

• Work with customers to be a trusted advisor delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
• Build and maintain strong relationships with multiple contacts within assigned customer organizations
• Contribute to team goals around retention, expansion, and satisfaction
• Develop creative ways to engage with customers

Benefits

• 100% remote work environment - since our founding in 2015
• New starter home office set up reimbursement (£398)
• Generous personal leave entitlements
• Digital monthly reimbursement (£92)
• Travel to the US 1-2 times/year for various company events
• Pension
• Access to the BetterUp platform for coaching, personal, and professional growth