Channel Enablement Specialist

Summary

Join a dynamic team at the forefront of technology and become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

Requirements

• Self-starter, self-driven - when you see a gap, you fill it
• You have 5+ years of experience of experience in Sales, Technical and/or Channel Enablement and training programs
• Good at simplifying complex concepts, distilling value statements down to their essence
• Proven track record of success in Learning & Development at a fast-paced technology company
• Solid facilitation experience
• Exceptional interpersonal communication skills
• Strong presence and demonstrated ability to establish credibility with leadership
• Ability to create and deliver enablement content against deadlines
• Strong project management skills
• You know your way around Salesforce, Gong, Highspot and/or Allbound
• Networking knowledge - ISC BIND and DHCPD knowledge a bonus!
• Experience with an LMS (SAP Litmos experience a bonus) is required
• Adult Education or Sales Enablement certification in flight or completed
• Demonstrate a personal commitment to lifelong learning

Responsibilities

• Execute a world class channel training program which includes working directly with our valued external Channel Partners, Product Teams, Professional Services, internal Subject Matter Experts and Channel leaders
• Manage learning assets, create content, build curriculums, and measure success of programs
• Establish proper metrics for the channel enablement function and report on quantifiable progress over time by constantly taking initiative to gather feedback
• Monitor training through various evaluative methods (reports, evaluations, participant stats) to identify opportunities for improvement
• Own the Channel Enablement Library and ensure all information is accurate
• Perform gap analysis of current curriculum and work with other departments to identify gaps for eligibility and program content
• Manages Channel Learning Management System (LMS) content including assets, building learning paths, analyzing learner results maintenance, certifications, gamification and improvements
• Develops and maintains channel training collateral aligning with business needs that integrate adult education principles using the appropriate learning vehicles (course outlines, slides, participant/learning guides, pitch decks, job aids, quick reference guides, eLearning, video) with an emphasis on digital learning
• Provides support with research, recommendations, development and administration of various learning programs as required
• Assess partner training requirements to build appropriate programs for specific partners
• Facilitate a training program
• Experience delivering remote training

Benefits

• A Professional Development Budget
• Dedicated Wellness Days and Wellness Week
• A Lifestyle Spending Account
• An Employee Recognition Program