Teem is hiring a
Chat Representative

Summary

The job description is for a Chat Representative position that requires the employee to provide customer service through online chat interactions. The job is open only to candidates based in Argentina, Brazil, or El Salvador and must be proficient in English. The job is 100% remote with training and development opportunities.

Requirements

• Strong English written communication skills with the ability to type quickly and accurately
• Excellent customer service and problem-solving skills
• Ability to multitask and handle multiple chat sessions simultaneously
• Attention to detail and ability to follow established procedures
• Availability to work flexible hours, including evenings and weekends

Responsibilities

• Respond to customer inquiries and provide accurate information through online chat
• Assist customers with product troubleshooting, order assistance, and account inquiries
• Resolve customer complaints and issues in a timely and professional manner
• Collaborate with other team members to ensure consistent and efficient customer support
• Maintain detailed records of customer interactions and transactions

Preferred Qualifications

• Experience in a customer service or chat support role is preferred
• Familiarity with online chat platforms and customer relationship management (CRM) systems
• Proficiency in computer applications and software

Benefits

• 100% Remote
• Training & Development
• Work From Home