Teem is hiring a
Chat Representative
Teem
π΅ ~$60k-$70k
πRemote - El Salvador
Please let Teem know you found this job on JobsCollider. Thanks! π
Summary
Join our team as a Chat Representative to provide exceptional customer service through online chat interactions with clients. Key responsibilities include responding to customer inquiries, resolving issues, and maintaining records of customer interactions.
Requirements
- Strong English written communication skills with the ability to type quickly and accurately
- Excellent customer service and problem-solving skills
- Ability to multitask and handle multiple chat sessions simultaneously
- Attention to detail and ability to follow established procedures
- Experience in a customer service or chat support role is preferred
- Familiarity with online chat platforms and customer relationship management (CRM) systems
- Proficiency in computer applications and software
Responsibilities
- Respond to customer inquiries and provide accurate information through online chat
- Assist customers with product troubleshooting, order assistance, and account inquiries
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with other team members to ensure consistent and efficient customer support
- Maintain detailed records of customer interactions and transactions
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers
Benefits
- 100% Remote
- Training & Development
- Work From Home
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Please let Teem know you found this job on JobsCollider. Thanks! π