Remote Client Access Coordinator

Summary

Join Q-Centrix, a leading provider of clinical data management solutions, as a Client Access Coordinator! In this key role, you will support our data abstraction team by partnering with health system personnel to establish secure electronic access to patient records. You will coordinate staff credentialing, ensure team access to client systems, and identify process improvements. This remote position requires 1+ years of administrative support experience and strong communication and organizational skills. Q-Centrix offers a competitive salary, robust benefits, flexible work arrangements, and opportunities for professional development.

Requirements

• 1+ years of experience in administrative support in a fast-paced, complex environment
• Thrive in a challenging, dynamic, fast-paced environment
• Love being a part of a team and are eager to apply your awesome customer service skills to a new role
• Know your way around basic computer software, including Microsoft Office (Excel, Word, Outlook, etc.)
• You could win awards for your organizational skills, time management, and problem-solving abilities
• Pride yourself on your interpersonal and communication skills - both written and verbal
• Possess an enviable work ethic

Responsibilities

• Partner and build relationships with health system personnel to establish secure electronic access to patient records and other protected health information, thereby enabling our team members to perform remote clinical data abstraction
• Coordinate with our Project Managers and our remote clinical data abstraction team to complete staff credentialing for new and existing clients
• Ensure that our team members can access their assigned hospitals’ remote systems by continually assessing their credentials and the clients’ system needs
• Identify process improvements and propose innovative solutions to create efficiencies and enhance communications

Preferred Qualifications

• A Bachelor's degree, though candidates with an Associate's degree or the right experience will be considered
• Experience with Salesforce

Benefits

• Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents
• 401(k) retirement plan with a company match
• Opportunities for professional development