Client Service Coordinator
closedGuidepoint
πInternship - South Korea
Job highlights
Summary
Join Guidepoint's Client Service team as a Coordinator and oversee all administration within your client service team, scheduling telephone consultations, tracking projects, and qualifying experts. This is a 6-month contract position.
Requirements
- Some English language skills, especially reading and writing
- Strong proficiency with Microsoft Office
- Strong organizational skills with meticulous attention to detail
- Ability to prioritize and multi-task and to work under tight deadlines
- Proficient in the use of the internet for research
- Demonstrated ability to communicate effectively and persuasively, both verbally and textually
- Demonstrated ability to work both in a team atmosphere and autonomously
- A desire to work in a fast-paced entrepreneurial environment
Responsibilities
- Responsible for scheduling telephone consultations for client service teams
- Coordinate with advisors to obtain responses, availability and confirm telephone consultations
- Leave messages and follow up with Advisors to expedite scheduling projects
- Maintain an updated status of client telephone consultations
- Update Advisorsβ profiles as needed
- Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
- Follow multiple work streams to help Project Managers organize client requests and track progress on projects
- Assist with ad-hoc requests
Benefits
- Hybrid work environment, 1 day work from home
- Casual, ambitious and entrepreneurial work environment
- Central office location
This job is filled or no longer available
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