Client Servicing Executive

Summary

Join Trailer Park Group, a full-service agency specializing in content creation and entertainment marketing, as a Client Servicing Executive. This full-time, remote-possible position operates on a night shift (7:30 PM - 4:30 AM IST). You will serve as the liaison between clients and internal creative teams, managing project communication, timelines, and feedback. Responsibilities include coordinating project deliverables, tracking progress, resolving bottlenecks, and generating status reports. The ideal candidate possesses 2-4 years of experience in client servicing and excellent communication skills. Trailer Park Group offers a flexible work environment and various professional development opportunities.

Requirements

• 2-4 years' experience in client servicing, account management, or project coordination, preferably in design, creative agencies, or OTT adaptation projects
• Excellent verbal and written communication skills (US client-facing)
• Highly organized, strong multi-tasker, and able to thrive in high-pressure, deadline-driven environments
• Willing to work night shift (7:30 PM - 4:30 AM IST)

Responsibilities

• Act as main point of contact for client communication, daily updates, and project feedback
• Coordinate project timelines, deliverables, and briefs with design teams
• Track project progress, flag risks or delays, and proactively resolve bottlenecks
• Document and relay client feedback to design teams for quick action and resolution
• Generate status reports, update trackers, and ensure transparent communication between client and internal teams
• Support onboarding and workflow training for new hires as project scales

Preferred Qualifications

Experience with large-scale, high-volume projects is a plus

Benefits

• Work where you can do your best work
• From entry-level employees to senior leaders, we believe there’s always room to learn
• We offer a best-in-class training programs and opportunities to build new skills, develop as managers and leaders and connect and grow through mentorship
• From on-the-job learning experiences to formal development programs, our staff have a variety of opportunities to continue to grow throughout their career