Remote Client Success Assistant

Summary

The job is for a Client Success Assistant at From Day One, a media outlet that focuses on fostering strong relationships between companies and their stakeholders. The role involves administrative tasks and client service, with a full-time salary of $50,000 per year. The position is remote but offers opportunities to meet the Brooklyn-based staff if desired. From Day One provides a comprehensive benefits package including health insurance, competitive vacation policies, and an employee stock plan.

Requirements

• Work experience as an Executive Assistant, Administrative Assistant or similar role
• Basic knowledge of business software such as MS Office products, Google For Business, or similar
• Outstanding organizational and time management skills
• Excellent verbal and written communications skills
• A 4-year college/university degree

Responsibilities

• Act as the point of contact among executives, employees, clients and external partners
• Manage information flow in a timely and accurate manner
• Manage client deliverables
• Prepare weekly, monthly or quarterly reports
• Format information for internal and external communication – memos, emails, presentations, reports

Benefits

• This is a full-time salaried position. Starting salary is $50,000 per year with opportunities for regular advancement and raises
• This position is fully remote, although you will have opportunities to meet and socialize with the mostly Brooklyn-based staff if you are in the area and wish to connect
• From Day One offers a comprehensive benefits package including health insurance (including medical, dental, and vision coverage), competitive vacation policies including summer and winter breaks, and an employee stock plan