Client Success Manager

Summary

Join Wellhub, a corporate wellness platform, as a Senior SMB Account Sales Executive in São Paulo! Lead complex sales cycles, build strong relationships with C-level executives, and manage your pipeline effectively. Utilize inbound and outbound strategies, leverage data analysis, and innovate to accelerate conversions. Collaborate across internal teams and share best practices. This role requires advanced sales techniques, B2B experience with 501-1000 employee companies, and strong communication skills in English. Wellhub offers a flexible work environment, comprehensive benefits, and opportunities for career growth.

Requirements

• Domina técnicas avançadas de negociação, prospecção e fechamento de vendas
• Tem conhecimento sólido sobre estratégias inbound e outbound e sabe integrá-las em uma abordagem consultiva
• Experiência prévia em vendas B2B com foco em empresas de 501 a 1000 colaboradores, envolvendo múltiplos stakeholders
• Capacidade de analisar dados, apresentar propostas com clareza e ajustar o discurso conforme o perfil do interlocutor
• Atualizado(a) com tendências do mercado de vendas: uso de IA, automações, metodologias modernas e ferramentas de CRM (preferencialmente Salesforce)
• Domina bem o processo comercial do início ao fim e entende as implicações das vendas para as demais áreas da empresa
• �� capaz de se comunicar em inglês de forma eficaz (oral e escrita)

Responsibilities

• Liderar ciclos de venda consultivos, com múltiplos stakeholders e alto grau de complexidade
• Estabelecer e nutrir relacionamentos de longo prazo com decisores C-level e influenciadores estratégicos nas contas
• Gerenciar o pipeline com excelência, garantindo previsibilidade, qualidade de dados e execução do processo comercial
• Inovar no fundo do funil, trazendo ferramentas, abordagens e tecnologias (como IA) para acelerar conversões
• Multiplicar boas práticas comerciais, compartilhando aprendizados com o time e contribuindo para a melhoria contínua dos processos
• Navegar com fluidez por diferentes áreas internas (Marketing, Suporte, Sucesso do Cliente, Jurídico), construindo alianças para garantir a melhor experiência ao cliente

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth