Project Growth is hiring a
Client Success Manager

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Project Growth

πŸ’΅ ~$72k-$94k
πŸ“Remote - South Africa

Summary

The job is for a Client Success Manager at a Medspa-focused marketing agency. The role involves managing client relationships, driving growth, and ensuring the success of their marketing strategies. Key responsibilities include client consultation & relationship management, advertising budget expansion, campaign performance analysis, retention & growth initiatives, consultations & program enrollment.

Requirements

  • 3+ years of account management experience in a marketing agency, preferably within the Medspa or health & wellness industry
  • Strong understanding and experience with Meta Ads
  • Proven ability to analyze campaign results and provide actionable insights to clients
  • Excellent communication and negotiation skills, with the ability to present complex ideas in a clear and compelling manner
  • Experience in handling high-stakes conversations and driving client growth

Responsibilities

  • Client Consultation & Relationship Management
  • Advertising Budget Expansion
  • Campaign Performance Analysis
  • Retention & Growth Initiatives
  • Consultations & Program Enrollment

Preferred Qualifications

  • Experience working in Medspa marketing or healthcare-focused campaigns
  • Familiarity with CRM tools and campaign management software

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