Clinical Case Manager

Summary

Join Respect Home Care's expanding Sydney team as a Clinical Case Manager. This full-time, primarily remote position (with frequent travel) offers the chance to contribute to high-quality, person-centered care for home care package clients. You will manage client care plans, conduct assessments, and serve as the primary contact for clients and families. The role demands strong clinical skills, communication abilities, and experience in case management and aged care. Respect Home Care provides a supportive environment with opportunities for professional development and a competitive salary and benefits package.

Requirements

• Current AHPRA Registration
• Registered Nurse degree
• Experience in Case Management and Aged Care
• Highly developed communication and relationship management skills including strong documentation
• Exceptional problem-solving skills and ability to relate with those navigating the Aged Care system
• Demonstrated organisation and prioritisation skills
• Agility and flexible in style
• Can do attitude
• A professional attitude and presentation
• To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry

Responsibilities

• Manage client care plans, ensuring all services and resources are utilized to enhance client health outcomes
• Conduct clinical assessments and provide hands-on care, along with clinical guidance for other team members
• Serve as the primary contact for clients, families and advocates
• Lead the onboarding process for new clients
• Oversee planning, implementation and ongoing evaluation of care
• Ensure all client services are delivered in line with Respect Aged Care’s values , organizational policies, compliance standards, and budget requirements

Preferred Qualifications

• Experience managing caseloads of Home Care Package Clients with complex needs
• Expertise in safety practices within the Aged Care or Health Sectors
• Proficiency in conducting assessments, care planning, implementation, evaluation, and documentation of quality client care in line with Consumer Directed Care principles
• Strong communication skills to liaise with staff, consumers, service providers, and health professionals, ensuring the delivery of consumer-focused services

Benefits

• Competitive salary and entitlements
• Pay incentives including not-for-profit salary packaging
• Meaningful work in a purpose-driven organisation
• Long-term employment in a recession-proof sector
• Learning, development, and growth opportunities
• Discounted private health insurance