Remote Clinical Customer Success SME

Summary

Join our team as a Clinical Customer Success SME and play a pivotal role in enhancing our sales initiatives, particularly in demonstrating and explaining our cutting-edge Revenue Cycle Management technology solutions to prospective clients in the healthcare sector.

Requirements

• Doctor of Medicine (MD) degree and completion of residency training
• Strong ability to engage and communicate effectively with healthcare professionals at all levels
• Understanding of the healthcare industry's dynamics, especially in areas such as Revenue Cycle, Clinical Documentation, and Coding

Responsibilities

• Lead and assist in software demonstrations with clinical buyers
• Work alongside the sales team to support deal closure by providing expert insights and addressing technical and medical queries from prospects
• Collaborate with the product and marketing teams to lend a clinical perspective to the development of marketing materials and product features
• Represent the company at industry conferences and events, potentially speaking to enhance brand visibility and credibility
• Establish and maintain relationships with key stakeholders in the healthcare industry, leveraging your clinical expertise and network to open new channels and opportunities for the company

Benefits

• Medical/dental/vision benefits
• 401k
• Free One Medical membership
• Parental leave
• Remote first
• Minimal bureaucracy