Solutions Engineer

Summary

Join Artera, a leading healthcare communication platform, as a Solutions/Sales Engineer. You will collaborate with a dynamic sales team, delivering compelling product demonstrations and crafting integrated solutions for diverse healthcare clients. This role demands strong technical expertise, problem-solving skills, and excellent communication abilities. You will lead technical discovery, manage RFPs, and effectively communicate complex technical concepts to non-technical audiences. Artera offers a competitive salary, equity, and a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities. The position involves up to 25% travel and is based in various US cities, with remote options available.

Requirements

• Bachelor’s degree in STEM preferred additional experience in lieu of a degree is also accepted
• 4+ years of relevant work experience (healthcare and/or sales experience)
• Previous direct clinical experience (previous nursing experience highly preferred)
• Strong written and verbal communication skills
• Strong analytical, problem-solving, and logical reasoning skills
• Ability to conduct technical discovery with prospects and clients
• Comfortable with frequent change and knows how to operate in a fast-moving, dynamic environment; able to navigate through ambiguity
• Ability to travel up to 25% as needed
• Must be able to work standard business hours M-F in PDT

Responsibilities

• Run in-depth product demonstrations for a diverse customer and Prospect base
• Be a product expert for the sales process – providing solutions for the Prospect’s stated business goals using product functionality. This includes providing solutions for existing customers who are looking to add new use cases to their Artera deployment
• Lead technical discovery with customers to align customer use cases with integrated solutions
• Be an integration expert for the sales process – understand the relevant architecture of a Prospect’s systems and how they can integrate into the Artera platform. Collaborate with the Innovation and Engineering teams to generate integration feature ideas
• Coordinate and complete Request for Proposals, Request for Information, and Security Questionnaires for Enterprise Prospects
• Effectively communicate complex technical concepts with Prospects in non-technical and simple language
• Utilize creative problem solving to accommodate complex customer workflows with integrated solutioning across a variety of healthcare partners and vendors
• Scope and evaluate the feasibility of Prospect asks, particularly as they relate to integrating with 3rd party data sources

Preferred Qualifications

Previous nursing experience

Benefits

• Full health benefits (medical, dental, and vision)
• Flexible spending accounts
• Company paid life insurance
• Company paid short-term & long-term disability
• Company equity
• Voluntary benefits
• 401(k)
• Manager development cohorts
• Employee development funds
• Company holidays
• Winter & Summer break
• Flexible time off