Clinical Data Entry Operator

Summary

Join Natera as a Clinical Data Entry Operator I and perform accurate and efficient data entry according to standard operating procedures. You will QC information in the LIMS, enter patient data, ensure data accuracy and completeness, and communicate with internal departments. The role requires adherence to HIPAA and privacy policies, maintaining familiarity with SOPs, and completing required training. You will work with PHI in both paper and electronic forms and have access to various technologies to access PHI. Schedule options include day and swing shifts, and holiday work may be required. The hourly rate is $18 with a swing shift differential.

Requirements

• BS/BA degree (preferred)
• High School diploma required
• Previous computer experience is required
• Flexible in work time and shift as work schedule may be modified to meet operational requirements
• Familiarity with the Microsoft Office applications and Google Product Suite
• Knowledge of numeric, oral, and written language applications
• Good oral and written communication skills including excellent knowledge of correct spelling, grammar, and punctuation
• Typing speed of at least 45 wpm with high accuracy
• Job requires use of a computer, sitting, and typing during the entire shift
• Ability to perform required duties with a high degree of accuracy and attention to detail
• Organization skills with an ability to stay focused on assigned tasks
• Able to deal with challenging circumstances, results-oriented
• Adaptability to change and self-starter
• Demonstrated ability to work creatively amidst competing priorities to meet goals/objective on time
• Willingness to learn new tasks and possess a positive, service-oriented attitude with the ability to work well with others
• Understands when and how to escalate issues appropriately
• Effective critical thinking skills and the ability to use good judgment
• Flexibility to work overtime

Responsibilities

• Perform data entry for a specific product and case type with high accuracy and efficiency
• QC information provided in laboratory information system (LIMS) to ensure proper accessioning
• Accurately enter patient data into the Laboratory Inventory Management System (LIMS)
• Ensure that the information in LIMS is up-to-date
• Ensure that all paperwork provided belongs to the patient
• Add clear notes and holds to identify & flag missing/discrepant information
• Communicate electronically with various internal departments
• Expected to work holidays, if required to meet department SLA
• Protect patient health information (PHI) at all times to ensure compliance with HIPAA and privacy policies
• Maintain familiarity with standard operating procedures (SOP) and quality standards determined by the clinical laboratory
• Employee must complete training relating to HIPAA/PHI privacy, general policies and procedure compliance training and security training as soon as possible but not later than the first 30 days of hire
• Must maintain current status on Natera training requirements
• Performs other duties as assigned

Preferred Qualifications

• Experience with LIMS
• Familiarity with medical terminology
• Problem analysis and problem solving
• Data collection and maintenance
• Previous industry experience
• Previous data entry experience

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!