Clinical Operations Data Analyst

Summary

Join Vida Health's Clinical Operations Team as a Data Analyst to leverage datasets and drive cost-effective outcomes. You will partner with various teams to manage a large clinician network, design analytical frameworks and tools, and develop data-driven initiatives. Responsibilities include building capacity models, forecasting patient demand, defining metrics, creating visualizations, and developing data models. The ideal candidate possesses a BS/Masters in a quantitative field with 5+ years of experience in data analytics or data science, advanced SQL proficiency, and strong communication skills. This role offers the opportunity to make a significant impact at the intersection of technology and healthcare.

Requirements

• BS/Masters degree in a quantitative field with 5 years+ experience in a data analytics or data science role
• Advanced proficiency with SQL and solid proficiency with Python/R. Expected to write good quality, maintainable code and create engineering practices within the team that support both exploratory analyses and scalable code based on project needs
• Strong critical thinking and ability to connect the dots throughout Vida operations that enhances the company’s value proposition
• Compelling storytelling through visualizations and data, getting your point across to influence internal and external senior audiences
• Ability to communicate and coordinate across multiple functions with technical and non-technical stakeholders
• Customer-focused project management mindset that strives for delivering high quality results. Knowing what questions to ask and how to interpret ambiguous direction
• Willingness to learn new platforms and tools, as well as propose and help teams adopt new tools
• Interest in relevant innovation in academic and industry trends and improving data quality and analytic rigor
• Good prioritization instincts and ability to manage simultaneous projects
• Active listener, driven to build a world-class data organization in a rapidly scaling, high-growth company

Responsibilities

• Partner with clinical, technical and business teams to support the end-to-end management of a 300+ clinician network
• Design and build the framework and tools to model network capacity and surface gaps across a complex network (50 states, 5 clinician types, 2 languages)
• Partner with finance to model current and upcoming patient demand and resulting staffing needs
• Define metrics, analyze trends, develop insights and create compelling visualizations to drive provider quality and efficiency
• Develop and maintain centralized data models that standardize data workflows to empower decision-making and data products across Vida Medical
• Proactively develop interactive dashboards, documentation, playbooks and training to help clinical teams effectively leverage data
• Leverage BI Tools to drive strategic initiatives that focus on global priorities
• Collaborate closely with other Analysts, Data Scientists, Engineers, PMs and Clinical Researchers on product builds, analytical tools, data quality, metric definitions and analytical rigor
• Participate in discussions with both internal and external executive stakeholders to manage performance and drive business growth
• Lead cross-functional, data-driven initiatives that impact both the business and technology roadmap
• Develop analytical frameworks and systems that improve efficiency, quality and repeatability of data analysis work-streams
• Manage and develop relationships with internal and external customers to deliver analytics and data products

Preferred Qualifications

• Experience supporting a clinical organization preferred, including: demand forecasting, provider scorecards and quality/efficiency metrics, network adequacy assessment
• Management and/or team lead experience preferred
• Healthcare experience preferred

Benefits

$100,000 - $115,000 a year