Cloud Solution Architect

Summary

Vendavo is seeking a Cloud Solution Architect to join their Solution Engineering Center team. The role involves assisting existing customers with technical challenges, providing leadership in resolving high-priority customer challenges, integrating with Customer Operations technical teams, collaborating with Engineering and Product Management teams, and supporting Migration and Upgrade projects as a technical lead.

Requirements

• 10+ years of technical experience working with software applications, databases, and enterprise systems
• Work in accordance with good DevOps practices
• Proficiency in SQL and data modelling
• Orientation in DBMS (Oracle, MySQL, PostgreSQL, MS SQL)
• Debugging and solving integration challenges between multiple enterprise systems
• Knowing basic architectural principles of Node JS, JavaScript, Python, Talend and web applications
• Knowing standard data integration techniques – SFTP, REST API calls, Web Services
• Basic knowledge of enterprise SSO technologies and principles (SAML2, OAuth2)
• Strong knowledge of at least one Vendavo platform (EPS, VPP, CPQ, RCM, or IC)
• The base level of Business/Pricing Knowledge
• Knowledge of Oracle EBS or Oracle Cloud is an added advantage
• Knowledge of Source Code Management (SCM) - Git, GitHub, BitBucket, Azure DevOps
• Understands CI technologies (Jenkins, RunDeck, Azure Pipelines) and their application to the delivery process

Responsibilities

• Assist existing Vendavo customers with current technical challenges and future enhancements
• Take a leadership role in resolving high-priority customer challenges by analyzing the current situation and directing the customer and internal teams on optimal resolutions (short-term mitigation and optimal long-term solution)
• Closely integrate with Customer Operations technical teams to determine, document, and train best practices related to configuration, code, design, deployment, and functional solutions
• Provide best-practice feedback and training to Services teams (SAs and Solution Engineering teams)
• Collaborate closely with Engineering and Product Management teams on solving core product issues
• Guide customers and internal teams on integration issues, whether between the customer and Vendavo or directly between Vendavo products
• Understand new products, tools, and technology used within Vendavo by Engineering or other groups and spread the knowledge across the community
• Assist AMS and Steady-State teams (when needed) to provide feedback on current deployment situations and guidance on optimal longer-term design
• Support Migration and Upgrade projects as a technical lead, providing direction and risk mitigation strategies for the internal team and coordinating with the customer IT group

Preferred Qualifications

• Excellent problem-solving skills, whether technical or process/delivery
• Ownership perspective to work through roadblocks to achieve resolution/goal
• Strong collaboration skills to listen, advocate, compromise, and determine win-win solutions
• Ability to plan and coordinate multi-step resolution paths
• Comfortable discussing and advocating best practice solutions with internal and customer IT leaders
• Strong communication skills, both written and spoken

Benefits

• Fully remote based with the flexibility to work from anywhere in India
• Professional growth and Development opportunities
• Working within a team of friendly, skilled people where help is always within reach
• Flexible working hours
• 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday
• High-end laptop (Dell or Mac)
• Competitive pay and bonus
• 18 vacation days in a year in addition to 12 days sick and 3 days casual leave
• 16 hours of paid volunteer time off per year
• Wedding gift and newborn gift allowance for employees
• 26 weeks of paid maternity leave and one week of paid paternity leave
• Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents
• Provident fund contributions