Colleague Administrator

Summary

Join Wittenberg University's innovative information technology team as a Colleague Administrator, reporting directly to the CIO. You will manage and maintain the campus's Ellucian Colleague ERP system, ensuring optimal performance and security. This role involves collaborating with various departments, troubleshooting issues, and developing data management procedures. You will contribute to technological advancements and streamline institutional processes. The position requires a Bachelor's degree in a related field, 3-5 years of experience with Ellucian Colleague administration, and strong technical and communication skills. CampusWorks offers competitive pay, robust benefits, and professional development opportunities.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience)
• 3-5 years of experience working with Ellucian Colleague administration
• Experience with UniData or UniBasic query language and SQL
• Experience with Colleague Studio
• Working knowledge of the Linux Operating System, as required to install and maintain Colleague in that environment including file and directory management, security/permissions and managing Linux accounts
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team, managing multiple tasks and priorities effectively
• Prior experience in coordinating meetings and facilitating group discussions

Responsibilities

• Manage and administer the ERP system, including user access, security settings, and system configurations
• Perform regular system updates, back-ups, database clones, patches, and upgrades to ensure the system is running smoothly and securely
• Monitor system performance and troubleshoot any issues or errors that arise, creating Ellucian cases navigating support and escalation processes to resolve issues
• Develop project plans and clear and concise documentation of systems and processes
• Oversee the integrity and accuracy of data within the system
• Develop and implement data management procedures and best practices in collaboration with appropriate CampusWorks stakeholders and campus stakeholders
• Assist in data migration, data cleansing, and data validation efforts
• In collaboration with and approval from the CIO, customize and configure the ERP system to meet the specific needs and requirements of the institution
• Work closely with the CIO, other IT team members, and departments to integrate the ERP system with other systems and applications
• Collaborate with campus stakeholders to gather requirements and implement solutions that streamline institution processes
• Create and disseminate clear and concise documentation of systems and functions

Preferred Qualifications

• Leadership experience in managing technical projects and teams, with a focus on enterprise application support
• Experience in developing and executing strategic technology plans that align with institutional goals
• Experience with Ellucian Experience and Ethos is a plus

Benefits

• Competitive pay
• Robust benefits for full-time employees
• Professional development opportunities
• Meaningful work
• Opportunity to work both onsite and remotely with our clients across the United States and in Canada
• A CEO who cares
• A virtual and onsite workplace
• Flexibility
• A company that gives back