Commercial Lines Account Manager

Summary

Join World Insurance Associates, a rapidly growing insurance broker, as a Commercial Lines Account Manager. You will manage a high volume of insurance business, ensuring all tasks are completed accurately and on time. Build client loyalty through positive relationships and excellent service. Handle renewals, service requests, claims, billing, and new policies. Maintain a thorough understanding of insurance markets and underwriting guidelines. Review applications, policies, and audits for accuracy. This role requires a Bachelor’s degree or equivalent experience, three years of commercial account management experience, and a Property & Casualty License.

Requirements

• Three years minimum Commercial Account Management experience required
• Property & Casualty License required
• Valid driver’s license and insurance, required
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude

Responsibilities

• Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Preferred Qualifications

• Bachelor’s degree or equivalent work experience, preferred
• Experience with Commercial Transportation experience, preferred
• Applied/Epic or similar agency management software experience, preferred