Communications Content Specialist

Summary

DCG Communications is seeking a Communications Content Specialist to join their team. The role involves developing training materials, collaborating with stakeholders, creating content, providing status updates, and requires experience in writing high-quality content, excellent organizational skills, strong interpersonal and communication skills, a Bachelor's degree in Communications or a related field, and availability for Eastern Time client meetings and periodic travel. The role is remote with benefits including comprehensive healthcare plans, 401(k) retirement plan, wellness programs, family and parental leave, bonuses, professional development opportunities, and paid time off.

Requirements

• 4-5 years of demonstrated experience writing high-quality content for a variety of platforms
• Strong writing skills, with the ability to create clear, concise, and engaging content
• Proven experience in developing training materials, particularly for app-based or virtual technologies
• Excellent organizational and project management skills
• Ability to work independently and deliver high-quality materials with minimal supervision
• Strong interpersonal and communication skills for effective collaboration with stakeholders
• A Bachelor's degree in Communications or a related field is required

Responsibilities

• Develop comprehensive app-based training plans and materials
• Coordinate the design and development of app content
• Ensure training materials are aligned with the overall goals and objectives
• Proactively inform client stakeholders and aid in quick resolution of app-based issues
• Collaborate closely with the lead to ensure a full understanding of materials, processes, and style for developing deliverables
• Participate in daily and weekly team and client/stakeholder meetings to discuss needs, expectations, and requirements for developing and editing deliverables
• Create written communications products, including project-related reports and updates, social media content, and blog posts
• Deliver high-quality written materials independently, ensuring they are at least 95% complete before review
• Incorporate feedback from internal team members and clients to refine and finalize deliverables
• Provide daily status updates on the progress of training materials and other deliverables
• Maintain clear and consistent communication with team members and clients to ensure alignment and transparency

Benefits

• A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage
• 401(k) retirement plan with a generous 4% corporate match with immediate vesting upon enrollment
• Annual monetary supplement toward mental and physical wellbeing, and pre-tax Flexible Spending Accounts (FSA)
• 100% Paid Family Bonding for all new parents (including adoption), short-term, and long-term disability
• $1000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy
• Generous paid time off including 11 paid federal holidays annually
• Annual $1600 professional development stipend