Communications Manager

Summary

Join Daxko as their Communications Manager and lead both internal and external communications, including public relations and brand communications, and oversee the customer evidence program. You will develop and implement communication strategies, foster media relationships, and enhance Daxko's brand presence. Daily tasks involve collaborating with executive leadership, preparing company announcements, building a PR roadmap, managing social media, acting as a company spokesperson, and managing the customer evidence program. This role requires strong communication, project management, and collaboration skills. Daxko offers a comprehensive benefits package including unlimited PTO, health insurance, fitness reimbursement, 401k matching, parental leave, and remote work options.

Requirements

• Three (3) to Five (5) of experience in Communications, Public Relations, or a similar role
• Proven ability to develop and execute successful communication strategies
• Experience with social media management and digital marketing
• Bachelor’s Degree in Communications, Public Relations, Marketing, or a related field
• Strong writing, editing, and proofreading skills
• Excellent verbal communication and presentation skills
• Strong organizational and project management skills
• Ability to work collaboratively with cross-functional teams
• Proficiency in communication tools and software (e.g., Microsoft Office, social media platforms, PR databases)

Responsibilities

• Collaborate with the Executive Leadership Team to support their goals with internal communications: Develop and implement effective internal communication strategies
• Ensure timely and consistent communication across all departments
• Prepare and distribute company-wide announcements, newsletters, and monthly update meeting materials
• Foster a positive and collaborative company culture through engaging communication initiatives
• Support the company’s brand and growth strategies with expert external communications/public relations: Build a PR roadmap and strategy aligned with ELT, product marketing and GTM plans
• Develop press releases, media kits, and other external communication materials
• Build and maintain relationships with key media contacts and industry influencers and coordinate with media outlets to ensure accurate and positive coverage of the company
• Develop and manage the company’s brand social media strategy and ensure product/market comms are aligned to brand goals
• Act as the company spokesperson for media inquiries and public statements
• Manage crisis communication and develop strategies to mitigate potential PR issues
• Monitor media coverage and public perception of the company and report out monthly and quarterly
• Manage the company’s customer evidence program across all markets and segments Build and maintain a by-market and by-product inventory of promotable customer evidence including logos, quotes, case studies and video testimonials
• Build and maintain interview guides for all markets and segments in collaboration with product marketers
• Partner with product marketing and customer marketing and sales teams to identify customer stories to add to the funnel, secure customers, and conduct interviews
• Assign content development tasks to the content marketing team and oversee development, approvals, publishing, and promotions

Benefits

• Unlimited paid time off (PTO)
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• Monthly Internet Stipend
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Remote work
• Flexible paid time off