Communications Strategist

Summary

Join Nava, a public benefit corporation, as a Communications Strategist to develop and execute a comprehensive content strategy across various mediums. You will provide strategic guidance to improve content production, models, and ensure consistent voice and tone. Collaborate with developers, designers, and content creators using Agile methodologies. This role requires strong project management, communication, and collaboration skills. The ideal candidate will have 3+ years of experience in content strategy, writing, and editing. Nava offers a competitive salary and a wide range of benefits, including health insurance, paid time off, and a remote-first work environment.

Requirements

• Bachelor's degree or equivalent practical experience
• 3+ years experience in content strategy, writing, and editing
• Strong project management skills, able to balance multiple tasks and stakeholders
• Confidence in managing relationships with internal and external stakeholders
• Ability to develop and execute content strategies based on user needs
• Strong collaboration skills, especially with developers and designers
• Excellent written and verbal communication skills
• Experience facilitating workshops and brainstorming sessions
• Knowledge of Agile software development processes
• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Responsibilities

• Lead & develop communication strategy & oversee project sites as well as public & participant community communications
• Maintain & outline updates to project sites including product website, public wiki pages (GitBook), and internal wiki (Confluence)
• Lead public & participant communications including newsletters, advising Open Source and Co-Design/Planning communications for consistent voice & tone, as well as creating, driving and contributing content for project newsletter, website & social media
• Work with vendors & peer contractors to coordinate overall project Comms
• Supporting outreach and review of presentation materials for project presentations including Program “Big Demo”, larger stakeholder presentations, and Open Source Community events
• Work with Program leadership to coordinate & then facilitate Community of Practice meetings with larger entities that include various sub-orgs/agencies to understand their needs regarding permissions, org structure, and workspace functionality, as well as provide an avenue for participants to network with peers and provide the implementation team to learn & collaborate
• Create content strategies that are consistent across digital, print, and other mediums
• Ensure content production aligns with company and program standards and values
• Maintain consistency in voice and tone across all communications platforms
• Provide guidance to improve content models and production workflows
• Identify and implement solutions for more efficient content creation and management
• Advise on user research-based approaches to content design
• Work with developers, designers, and content creators using Agile methodologies
• Collaborate on content marketing experiences, ensuring alignment with program goals
• Lead writing and editing efforts for various communications, including digital and print
• Ensure all written materials align with business objectives and user needs

Preferred Qualifications

• Experience working in the technology or civic tech sector
• Familiarity with government contracting (GovCon)
• Established relationships with press members in technology or mainstream media

Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended paid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care