Remote Community Manager

Summary

Join our team in the sports gaming industry as a Community Manager to build and manage our online community, engage with customers and fans, and promote our brand and products through social media and other channels.

Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field
• Experience in community management or social media marketing, preferably in the sports or entertainment industry
• Strong communication and interpersonal skills, with the ability to engage with customers and fans in a positive and engaging manner
• Knowledge of social media and community management tools and best practices, and experience with social media platforms such as Twitter, Facebook, Instagram, Discord and YouTube
• Familiarity with social media and community analytics tools, and the ability to analyze data and derive insights from social media metrics
• Strong writing skills, with the ability to create engaging and effective social media content, and adapt tone and style to suit different platforms and audiences
• Creative and strategic thinker, with the ability to develop and execute effective community engagement strategies that align with business goals and customer needs

Responsibilities

• Build and manage our online community, including social media channels, forums, and other online platforms
• Engage with customers and fans, responding to inquiries and feedback, and fostering a positive and engaging community environment
• Develop and implement social media and content strategies to promote our brand and products, and drive engagement and growth
• Collaborate with other departments, such as marketing and product development, to ensure that our community engagement efforts are aligned with business goals and customer needs
• Monitor and analyze social media and community metrics, and provide regular reports to management on community engagement, sentiment, and trends
• Plan and execute community events, promotions, and campaigns to drive engagement and customer loyalty
• Develop and manage relationships with key influencers and ambassadors in the industry, and leverage their networks to promote our brand and products
• Stay up-to-date with industry trends, social media best practices, and emerging platforms and technologies, and make recommendations on new approaches to community engagement

Benefits

• Top tier compensation + benefits package
• Flexibility to work remotely
• Opportunity for professional growth in a dynamic and international environment
• Informal, friendly and knowledge-sharing environment
• An interesting and challenging job that allows you to explore paths to creating successful software solutions