Community Manager

Summary

Join Ready Player Me as a Community Manager and play a key role in shaping the future of self-representation in games and virtual experiences. You will be the primary contact for PlayerZero's community across various platforms, engaging with users daily, fostering a positive environment, and building strong relationships. Your responsibilities include content creation, gathering user feedback, hosting online events, and moderating channels. This role requires 3-5 years of community management experience, ideally in gaming or digital collectibles, and a deep understanding of collectibles concepts. You will need exceptional communication skills, proven moderation abilities, and a data-driven mindset. Ready Player Me offers remote-first work options, a personal development budget, flexible days off, a wellbeing budget, company retreats, flexible working hours, and a competitive salary with equity options.

Requirements

• 3–5 years of community management experience, ideally in gaming, or digital collectibles
• A deep understanding of collectibles concepts such as blockchain, digital ownership, and trends in gaming and virtual worlds. You can articulate why cross-game avatars and interoperable digital identities matter, building trust and excitement in these communities
• Exceptional communication skills to craft engaging, platform-appropriate messages and foster strong relationships. You excel at diffusing conflicts, maintaining a positive atmosphere, and representing PlayerZero with a professional, approachable tone
• Proven ability to moderate discussions and enforce community guidelines effectively, ensuring a safe and inclusive environment
• Creativity paired with strategic thinking, enabling you to design and execute engaging events or activations that resonate with the community while meeting business goals
• A proactive approach to problem-solving, addressing community issues swiftly and adapting to the rapidly changing collectibles and gaming landscape
• Expertise with platforms like Discord, X, and Telegram, tailoring content to each while leveraging social media tools to amplify engagement
• A data-driven mindset, using analytics to track growth, identify trends, and continuously refine strategies to improve community engagement

Responsibilities

• Be the primary contact for PlayerZero’s community across X, Discord, and our social hub
• Engage with users daily, respond to questions, and amplify user content
• Foster a positive, inclusive environment and build strong relationships with key community members and KOLs
• Contribute to the content calendar with updates, announcements, and spotlights
• Collaborate with marketing on brand-aligned messaging and share engaging content like tutorials and previews
• Gather and share user feedback with the product team to shape the roadmap
• Facilitate focus groups and research sessions to align product development with community needs
• Host online events (AMAs, community calls, launch parties) to engage and inform
• Launch programs like ambassador initiatives, contests, and game nights to boost loyalty
• Ensure safe, respectful spaces by monitoring and moderating channels
• Lead a global moderation team to resolve issues and maintain clear communication
• Track metrics to identify trends, refine strategies, and measure impact

Preferred Qualifications

• Have a strong interest in avatars, digital identity, and the evolving landscape of virtual worlds
• Bring experience launching digital collectibles
• Share a personal interest in cross-game interoperability and other avatar applications
• Have experience working in a startup or scaleup environment
• Love gaming and deeply understand gaming culture

Benefits

• Work as a remote-first team anywhere in the world or in our Tallinn, London or Berlin hubs. We currently already have people in 16 countries
• Personal development - exciting challenges mean a big impact. To reach the next level, we offer a personal learning budget
• Flexible days off - we work hard, but it’s important for us to make sure people take time out to recharge
• Boost your wellbeing with our recharging budget , nurturing both your physical and mental health
• Biannual company retreats and team gatherings in our hubs; our Summer Days are legendary
• Flexible working hours - Results are more important than hours on the clock: we trust you to maintain your work-life balance
• Competitive salary with equity options