Compliance Manager

Summary

Join Airship as their Compliance Manager and play a pivotal role in managing global compliance programs, ensuring adherence to data privacy laws and AI compliance requirements. You will report to the VP, Legal and collaborate with cross-functional teams. This role blends strategic oversight with hands-on execution, focusing on data privacy, ethical AI governance, and risk management. You will promote a culture of compliance through training and education. The position is fully remote with up to 10% travel. A competitive salary and benefits package are offered.

Requirements

• 5-7 years of experience in compliance or privacy roles, particularly in SaaS or software technology or related industries
• In-depth understanding of relevant statutory frameworks applying to data governance globally, with specific knowledge of regulations in the EU, US (e.g., CCPA/CPRA, HIPAA), APAC, and other key markets
• Hands-on experience with Data Protection Impact Assessments (DPIAs) and managing third-party compliance reviews
• Solid understanding of AI governance frameworks and ethical AI principles, including algorithmic fairness, transparency, and accountability
• Experience collaborating with cross-functional teams such as Legal, Product, Engineering, and Security to integrate compliance into business processes and product development
• Experience with internal and external audit processes such as ISO and SOC2
• Familiarity with compliance management tools and systems (e.g., OneTrust, TrustArc, etc.) and the ability to implement automation and improve compliance workflows
• Exceptional communication skills (verbal and written) with a demonstrated ability to communicate technical compliance concepts in accessible, business-relevant language across various formats and audience levels
• Excellent collaboration and project management skills, including the ability to manage conflicting priorities under pressure
• Bachelor’s degree in Business, Technology, Information Security, or related fields

Responsibilities

• Own and manage the company’s global compliance programs, ensuring adherence to international data privacy laws, including GDPR, PDPA, U.S. state privacy laws like CCPA, and other relevant privacy regulations
• Coordinate execution of initiatives, including the development and maintenance of Data Protection Impact Assessments (DPIAs), privacy policies, and data processing agreements
• Proactively identify and address compliance risks related to data processing, privacy, and AI usage
• Ensure compliance across global operations and systems
• Support integrating AI compliance frameworks, collaborating with technical and product teams to ensure AI systems meet regulatory standards
• Develop policies and procedures to address ethical AI use, including transparency, bias mitigation, and algorithmic accountability
• Collaborate with cross-functional stakeholders in the Legal, Engineering, Product, and Security teams to ensure adherence to privacy and data standards and regulations in the design and development of new products and services
• Translate regulatory requirements into concrete standards for cross-functional stakeholders and partner with other team members during certifications and reviews to ensure Airship’s products, systems, and controls are compliant
• Supervise regulatory risk and change management activities, including sample auditing and feedback/escalation on compliance
• Assist in the identification and management of compliance risks, ensuring that emerging regulatory changes (e.g., AI, data privacy) are tracked and Airship is well-positioned to adapt
• Support the preparation of reports and updates to senior management and other stakeholders on the compliance landscape
• Maintain compliance documentation, including audit trails, risk assessments, data impact assessments, reports, and records required for legal and regulatory reporting
• Participate in customer negotiations as a key internal stakeholder, providing compliance expertise to address customer concerns while maintaining Airship's risk posture and business objectives
• Respond to customer due diligence questionnaires related to privacy, data protection, and compliance matters, ensuring accurate, and consistent responses that reflect Airship's compliance posture
• Ensure compliance with internal audit requirements and assist in external audits when necessary
• Develop clear, engaging compliance content, including FAQs, blog posts, white papers, and other educational materials that translate complex regulatory requirements (e.g., GDPR, CCPA/CPRA, EU AI Act, TCPA) into actionable guidance for customers
• Develop and implement internal compliance training programs to educate employees on data privacy and emerging AI compliance standards
• Provide resources and guidance on compliance best practices to promote a culture of compliance throughout the organization
• Manage compliance systems and tools used for monitoring data privacy and regulatory compliance
• Work with IT and Engineering teams to ensure the tools are integrated into business processes and help automate compliance reporting

Preferred Qualifications

• Certification in privacy or compliance (e.g., CIPP/E, CIPM, CIPT, AIGP)
• Experience in AI compliance or governance in a SaaS environment
• Background in managing compliance for global operations

Benefits

• Fully remote position with up to 10% travel
• Starting base pay range: $127,000 - $150,000 per year
• Some roles may also be eligible for commission, bonus, or other performance incentives
• Equity is offered with this role
• Robust benefits package