Compliance Operations Analyst

Summary

Join Synctera as a Compliance Operations Analyst and play a critical role in reducing risk for new users and ongoing screenings. You will focus on daily transaction monitoring and reviewing identity verification details to ensure compliance. This remote position requires analyzing customer accounts and transactional data to identify potential fraud. You will review alerts, keep detailed notes, and provide input on process improvements. The role demands a flexible schedule, strong analytical skills, and the ability to work independently. Candidates must be located and authorized to work in the US or Canada.

Requirements

• Flexible schedule, including availability for evenings and weekends
• Proactivity in executing processes, this role will involve troubleshooting system issues, gathering data, and identifying and communicating process gaps
• Detail-oriented mindset, strong analytical and problem-solving skills
• The ability to work independently, prioritize tasks, make decisions, and meet deadlines in a fast-paced environment
• Must be located and authorized to work in the US or Canada

Responsibilities

• Review alerts our case management system generates for potential transaction fraud, unusual activity, and identity checks
• Analyze customer accounts and transactional data to identify potential fraud activity
• Keep detailed notes of manual reviews, adhering to regulatory requirements and internal policies
• Provide input into ongoing process improvements
• Ad-hoc investigations and project work as required

Preferred Qualifications

• Familiarity with identity verification and fraud detection tools is a plus
• Experience with fraud detection and BSA/AML, OFAC & CIP laws and regulations a plus
• SQL experience (basic functions and understanding and/or query writing experience) is a plus