Compliance Operations Specialist 3

Summary

Join Twilio as a Compliance Operations Specialist and review alerts/accounts for voice and SMS compliance. Determine if Twilio customers operate within compliance according to Twilio’s policies and meet carrier and regulatory requirements. The role involves ensuring adherence to Twilio’s Voice Policy, Messaging Policy, and Acceptable Use Policy. This position is crucial for maintaining compliance standards and preventing misuse of communications. The successful candidate will be responsible for reviewing customer accounts and alerts to ensure compliance with relevant regulations and policies. The starting salary is determined by skills, experience, and location. This role may be eligible for Twilio’s equity plan and offers various benefits.

Responsibilities

• Review alerts/accounts for voice and SMS compliance and determine if Twilio customers are operating within compliance according to Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy and meets carrier and regulatory requirements
• Ensure adherence to Twilio’s Voice Policy, Messaging Policy, and Acceptable Use Policy
• Review customer accounts and alerts to ensure compliance with relevant regulations and policies

Benefits

• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• This role may be eligible to participate in Twilio’s equity plan
• This role is eligible to earn commissions