Compliance Specialist

Summary

Join Echo's Compliance Department and contribute to achieving compliance objectives. This challenging role demands a self-starter eager to grow and become a leader. You will collaborate with various departments, conducting audits, analyzing data, and identifying compliance issues. The position requires strong communication, problem-solving, and organizational skills. Work is performed remotely with a Monday-Friday schedule. Competitive salary and benefits are offered.

Requirements

• 1-3 years’ of customer service experience
• Upper - Intermediate or higher English level
• Proven success in the areas of internal and external customer service and communication
• Deals calmly and effectively with stressful situations
• Projects a professional image of oneself and organization
• Ability to critically evaluate and analyze information to make objective decisions
• Proven ability to manage several tasks simultaneously and prioritize day-to-day operations
• Highly organized and detail-oriented with strong attention to accuracy and timeliness
• Self-managed and motivated
• Strong problem-solving skills with creative approaches

Responsibilities

• Work with the Audit Department to generate appropriate audits and reports
• Analyze and interpret data with attention to compliance initiatives
• Work closely with management to prioritize business and information needs
• Identify situations where departments may not be in compliance with established internal control procedures
• Identifying compliance problems that call for formal attention and escalate appropriately
• Document audit tests and findings
• Manage all incoming carrier documentation and update systems accordingly
• Be knowledgeable and confident of critical requirements and processes for proper carrier updating and on-boarding
• Educate Echo employees on desirable and required qualifications for carrier candidates
• Review contract revisions suggested from new carriers

Benefits

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team