Configuration Management Analyst

Summary

Join Dynamo Technologies as a Configuration Management Analyst supporting the Defense Logistics Agency. You will create and maintain Change and Configuration Management policies and processes for an IT organization, analyze complex issues, and develop solutions. Responsibilities include managing meetings, preparing executive presentations, and developing training materials. You will guide a team of specialists and recommend best practices for new technologies. A Bachelor's degree, 5 years of Change Management experience, and specific certifications are required. The salary range is $75,000-$90,000.

Requirements

• Proficiency in basic analytical software such as Microsoft Excel and Access, and proficiency with the Microsoft Professional Office Suite, to include Word, Excel, PowerPoint, SharePoint, Project and Visio
• Technical skills in assessing IT services and support for best practices
• Knowledge and experience with the ITIL framework
• Must have knowledge and experience working with: Department of Defense (DoD) Directive 5000.01, The Defense Acquisition System
• Interim DoD Instruction 5000.02, Operation of the Defense Acquisition System
• Chairman of the Joint Chiefs of Staff Instruction 6212.01E
• Interoperability and Supportability of Information Technology and National Security
• DODI 8510.01 Risk Management Framework for DOD Information Technology (RMF)
• Federal Information System Controls Audit Manual (FISCAM)
• National Institute of Standards and Technology (NIST) SP 800-53
• Able to obtain IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission
• Must be a US Citizen
• 5 years of Change Management experience
• Bachelor's Degree
• Must hold a Certificate in Configuration Management (CMII Certification or equivalent, PMP would also meet this requirement)
• Must possess an IT Infrastructure Library (ITIL) version 3 (V3) or higher certification

Responsibilities

• Demonstrated experience and ability to create and sustain Change and Configuration Management policies and processes for an Information Technology (IT) organization
• Responsible for identifying and accomplishing critical tasks, performing analysis of functional and technically complex Change and Configuration Management issues and development of solutions
• Ability to manage meetings, track suspense dates for action items, and prepare and deliver executive presentations
• Provide support for analysis and evaluation of Change and Configuration Management strategies, policies and processes and develops plans, metrics reports, templates, and checklists for Configuration Management compliance and continuous process improvement
• Responsible for creating Change and Configuration Management training materials and conducting Change and Configuration Management training
• Ability to guide a team of configuration management specialists in recommendations and alternatives for best practices concerning new technologies that affect Change and Configuration Management processes and policy

Preferred Qualifications

• DLA Experience
• Proven track record of timely, accurate and complete work, independently managing multiple tasks with changing timelines and deliverables
• Excellent critical thinking, organizational, problem solving, oral and written communication skills
• Adaptability and willingness to take on additional tasks as needed
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)
• Proven ability to communicate effectively, both oral and written, with various staff levels and teams across the agency, including technical teams
• Possess and demonstrate the interpersonal and leadership skills to build relationships with key stakeholders
• DoD Approved 8570 Baseline Certification: Category IAM Level II (desired)

Benefits

$75k - $90k